Cancellation Policy

Last updated: August 3, 2026

At SEESE, we understand that plans can change. This Cancellation Policy outlines your options if you need to cancel or modify an order after it has been placed.

1. Cancellation Window

You may cancel your order within 24 hours of placing it, provided it has not yet been dispatched. We process orders quickly, so please contact us as soon as possible if you wish to cancel.

2. How to Request a Cancellation

To request a cancellation, please contact us immediately at:

Email: help@seesegarden.us

Please include your order number and the reason for cancellation in your message. We will do our best to accommodate your request if the order has not yet been shipped.

3. Orders Already Shipped

Once an order has been dispatched, it can no longer be cancelled. In this case, you are welcome to return the item(s) once received in accordance with our Returns & Refunds policy.

4. Cancellation Confirmation

If your cancellation request is approved, you will receive a confirmation email. Refunds for cancelled orders will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

5. Modifications to Orders

If you need to modify your order (e.g., change the shipping address, quantity, or product), please contact us as soon as possible at help@seesegarden.us. We will do our best to accommodate changes before the order is dispatched, but we cannot guarantee modifications once processing has begun.

6. Incorrect or Duplicate Orders

If you accidentally placed a duplicate order or an incorrect order, please contact us immediately. We will prioritize these requests and resolve them as quickly as possible.

7. Exceptions

Certain items may not be eligible for cancellation once production or customization has begun. If this applies to your order, it will be clearly communicated at the time of purchase.

8. Contact Us

If you have any questions about our cancellation policy, please reach out to us:

SEESE
Email: help@seesegarden.us