Shipping Policy

Last updated: August 3, 2026

Thank you for shopping with SEESE! We are committed to getting your gardening tools to you as quickly and safely as possible. Please read our shipping policy carefully before placing your order.

1. Worldwide Shipping

We ship to customers all around the world. No matter where you are, we'll do our best to get your order to you. Shipping availability and rates may vary depending on your location.

2. Shipping Times

Orders are typically delivered within 3 to 9 business days from the date of dispatch, depending on your location:

• Domestic orders: 3–5 business days
• International orders: 5–9 business days

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary due to factors outside our control, such as customs processing, public holidays, or carrier delays.

3. Order Processing

Orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been dispatched, including tracking information where available.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the weight of your order. Any applicable shipping fees will be clearly displayed before you complete your purchase.

5. Customs, Duties & Taxes

For international orders, your package may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information before placing an order.

6. Order Tracking

Once your order has been shipped, you will receive an email with tracking information (where available). You can use this to monitor the progress of your delivery. If you have not received tracking information within 3 business days of placing your order, please contact us.

7. Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at help@seesegarden.us and we will do our best to assist you. Please note that once a package has been handed to the carrier, we are not responsible for delays or losses caused by the shipping provider.

8. Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. SEESE is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, contact us immediately at help@seesegarden.us and we will do our best to make the correction before dispatch.

9. Damaged Items

If your order arrives damaged, please contact us within 7 days of receiving your package at help@seesegarden.us with photos of the damaged item and packaging. We will work with you to resolve the issue promptly.

10. Contact Us

If you have any questions about your shipment or our shipping policy, please don't hesitate to reach out:

SEESE
Email: help@seesegarden.us